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Currently when reservations are booked through our BE (Vertical Booking), as well as the OTAs, the guest has to get two confirmations so they have access to both confirmation numbers. A property I recently stayed at, showed both the Online Confirmation number as well as the Hotel Confirmation number. This was great to see and would love to be able to implement it.
How would you rate the importance of this idea? | Would help but is not 100% necessary |