Ideas for RoomKeyPMS

The goal of this portal is to:

  1. Collect your suggestions and ideas on RoomKeyPMS features
  2. To better understand your priorities   
  3. Review your ideas when planning the RoomKeyPMS roadmap  
  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases.  This portal is monitored but it not to be utilized as a support ticket system.  We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email or visit

Have the ability to change room types within a stay without making separate reservations

  • Brock M
  • Feb 26 2016
How would you rate the importance of this idea? Would help but is not 100% necessary
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  • Guest commented
    6 Sep, 2019 09:03pm

    I believe this already exists. 

    On the Tape Chart you may click-and-drag a Checked In Room for Room to Room, or Room Type to Room Type. 

    If you are changing room types, you will get a "Modify Stay" window pop up to make any necessary rate changes or overrides.

    This, however, is predicated on the new room type being available and vacant at the time of change.  This is ideal for a guest who has checked in and is requesting an upgrade.  Not so helpful for a guest who is booking in advance and needs to reserve multiple room types due to availability issues, or a changing number of guests.   Separate reservations is still required in that situation. 

  • Brian Critchlow commented
    2 Jun, 2017 11:22pm

    for in house this would be a very helpful feature. we do moves/upgrades frequently mid-stay