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Pretty much every chain sends out a reminder email to guests a week or so prior to their stay with reservation information, etc. This would help prevent reservation errors and no shows and serve as a nice reminder to guests.
How would you rate the importance of this idea? | Would help but is not 100% necessary |
Meant to add that the email is automated by the software. I realize we could manually send out second confirmations by clicking on all reservations individually but it would be cumbersome and redundant.