Ideas for RoomKeyPMS

The goal of this portal is to:

  1. Collect your suggestions and ideas on RoomKeyPMS features
  2. To better understand your priorities   
  3. Review your ideas when planning the RoomKeyPMS roadmap  
  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases.  This portal is monitored but it not to be utilized as a support ticket system.  We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email support@roomkeypms.com or visit http://roomkeypms.com/support/.

Guest Names on House Account receipts.

This is easily the biggest flaw in room key. Not a single client of our hotel has accepted an original receipt because "it does not contain guest names" - The confirmation number is static and it is also directly connected to a guest - not having that information on a folio, automatically makes the folio useless. I have consulted different hotels in the area and every single one of them had the same exact complain. We are advised by customer service to use the direct bill mode; which works great, but we would like to reserve the ledger for ACTUAL DIRECT BILLS. Our Gm has contacted development and customer service. This is embarrassing. 

  • Fe Rollet
  • Jul 6 2016
Revenue Management
How would you rate the importance of this idea? Critical to operating our Hotel
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