Ideas for RoomKeyPMS

The goal of this portal is to:

  1. Collect your suggestions and ideas on RoomKeyPMS features
  2. To better understand your priorities   
  3. Review your ideas when planning the RoomKeyPMS roadmap  
  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases.  This portal is monitored but it not to be utilized as a support ticket system.  We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email support@roomkeypms.com or visit http://roomkeypms.com/support/.

Loyalty program

It would be nice to be able to track repeat (loyal) customers to be able to offer incentives.  i.e. a free night stay after 10 nights or room upgrade or free meal, etc.

  • Guest
  • Feb 23 2017
Other
How would you rate the importance of this idea? Would help but is not 100% necessary
  • Mar 3, 2017

    Admin response

    Currently we have decided to focus on partnerships to provide loyalty functionality.  One option is to work with Voila as the loyalty provider that interfaces with RoomKeyPMS.  We are also currently working with TravelClick and integrating to their CRM product which supports loyalty offers (For a snapshot of our roadmap go to http://roadmap.roomkeypms.com/).   Right now RoomKeyPMS does allow you to collect and store loyalty numbers and then there is an option in "Guest Profile"  to export this for use in other systems. 

    If you are interested in learning more about Voila please reach out to our sales team at sales@roomkeypms.com. 

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