Ideas for RoomKeyPMS

The goal of this portal is to:

  1. Collect your suggestions and ideas on RoomKeyPMS features
  2. To better understand your priorities   
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Printed Folio does not match Folio Summary in the Billing Screen

A visa refund will be grouped under "other charge" in the printed folio while it is grouped under "Credits" in the billing screen summary box. It is confusing for the guest as it makes a refund look like a charge when looking at the printed folio

  • Guest
  • Apr 18 2017
Point of Sale (POS)
How would you rate the importance of this idea? Would help but is not 100% necessary
  • Attach files
  • Rachel Bennett commented
    July 24, 2017 23:14

     Reversal/adjustment should have an option to reflect against the original posting rather than be counted strictly as a credit. The guests are disputing their folio because the credits are shown as another charge.

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