Ideas for RoomKeyPMS

The goal of this portal is to:

  1. Collect your suggestions and ideas on RoomKeyPMS features
  2. To better understand your priorities   
  3. Review your ideas when planning the RoomKeyPMS roadmap  
  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases.  This portal is monitored but it not to be utilized as a support ticket system.  We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email or visit

"Housekeeper in Room" phone code

"Housekeeper in Room" code for Housekeeping to use on the phone to relay to RoomKey...
1. The housekeeper would enter a room to clean. 
2. Their first step would be to go to the phone and enter the "Housekeeper in Room Code"
3. This would send an alert to RoomKey providing either another color for our front desk and housekeeping management teams to see when there is a housekeeper in each room. 
4. The housekeeper would finish cleaning the room and then enter the "Clean" code (*402) into the phone. 
5. The front desk and inspectors would see the status change from "Housekeeper in Room" to "Clean" to know that the room is available for inspection. 
This provides several benefits for our teams and our guests....
1. Safety - Knowing a housekeeper is in a room so no one else enters the room
2. Tools for our team - Provides even more efficiency in completing inspections on rooms and takes the guess work out of knowing when a room may be available
3. Guest Service - Ability to provide guests with better check in service through more accurate timelines as to when rooms will be available for check in 
  • Guest
  • Apr 28 2017
How would you rate the importance of this idea? This is a nice to have
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