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Too many times we have lost revenue. When you check someone out early - but it is still after 5pm in the evening, the system still takes off the revenue. This has changed in the last3 years. No matter how much training, clerks still don't always remember when they are busy to ADD back a room charge if it is past a certain time of day. Even with a check out of 11:37pm, the system took off the nights charge during check out. Though below I listed it as "other" not sure where to put check out settings. n would be nice not to continue to lose revenue on these transactions.
How would you rate the importance of this idea? | This is a nice to have |