The goal of this portal is to:
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There are some screens that fields cannot be modified due to permissions restrictions. The software does not notify the clerk that they do not have permission, instead it just blocks the action. In the clerks perspective the software is malfunctioning.
I recommend adding a banner, or tips popups that indicate this feature isn't available due to permissions.
In this way, they can request permission if it is hindering their job.
How would you rate the importance of this idea? | Would help but is not 100% necessary |