Ideas for RoomKeyPMS

The goal of this portal is to:

  1. Collect your suggestions and ideas on RoomKeyPMS features
  2. To better understand your priorities   
  3. Review your ideas when planning the RoomKeyPMS roadmap  
  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases.  This portal is monitored but it not to be utilized as a support ticket system.  We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email support@roomkeypms.com or visit http://roomkeypms.com/support/.

Guests and the resort should receive a cancellation confirmation email

Currently when guests cancel, they are able to view a cancellation screen however they do not receive a cancellation email. Guests should receive a cancellation email that can be customized and that also includes a link so they can make another booking at that time or at a future time.  The resort should be notified of cancellations via a "cc" email so that required refunds can be dealt with promptly. 

  • Guest
  • Jun 17 2017
Booking Engine
How would you rate the importance of this idea? Would help but is not 100% necessary
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  • Guest commented
    June 17, 2017 22:40

    Roomkey must realize that many smaller remote resorts Worldwide to not run a Night Audit. 

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