Ideas for RoomKeyPMS

The goal of this portal is to:

  1. Collect your suggestions and ideas on RoomKeyPMS features
  2. To better understand your priorities   
  3. Review your ideas when planning the RoomKeyPMS roadmap  
  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases.  This portal is monitored but it not to be utilized as a support ticket system.  We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email support@roomkeypms.com or visit http://roomkeypms.com/support/.

Enable overbooking by room type without overselling the hotel

It would be useful for RoomKey to enable an overbooking by room type. I have worked with this feature in the past in Opera PMS.

For a very small hotel with several different room categories - inventory becomes imbalanced very easily. Enabling overbooking by room type would allow hotels to continue to accept reservations for their standard room past their actual inventory levels during low seasons. Currently, the staff at my hotels are manually balancing inventory each day to avoid missing a multi-night reservation due to inventory imbalances. Guests are currently being upgraded to higher room categories prematurely to open up standard room inventory and create a better flow. By allowing overbooking by room type, inventory can be balanced much closer to the arrival date based on the rate each guest pays. It would also provide a better opportunity for upsells. 

  • Guest
  • Jul 5 2017
  • Shipped
How would you rate the importance of this idea? Critical to operating my hotel
  • Attach files
  • Admin
    Product Team commented
    12 Aug 22:48

    Now available with RoomKeyPMS 9.0