Ideas for RoomKeyPMS

The goal of this portal is to:

  1. Collect your suggestions and ideas on RoomKeyPMS features
  2. To better understand your priorities   
  3. Review your ideas when planning the RoomKeyPMS roadmap  
  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases.  This portal is monitored but it not to be utilized as a support ticket system.  We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email or visit

Ability to change a reservation to or from a package after they have been checked into RoomKey

If a guest is already checked into Roomkey and they decide they want to change their stay to a package there is currently no way to do this. Or if they are checked in on a package and want to change to the rack rate. You get an error message. You have to check them out and create a whole new reservation, which is ridiculous. 

  • Josh Wentworth
  • Nov 13 2017
How would you rate the importance of this idea? Critical to operating my hotel
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