Ideas for RoomKeyPMS

The goal of this portal is to:

  1. Collect your suggestions and ideas on RoomKeyPMS features
  2. To better understand your priorities   
  3. Review your ideas when planning the RoomKeyPMS roadmap  
  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases.  This portal is monitored but it not to be utilized as a support ticket system.  We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email support@roomkeypms.com or visit http://roomkeypms.com/support/.

Wait List improvement or delete it

Currently we have asked our associates to not use the wait-list feature. Here's why; for every cancellation that comes in the agent would have to go to the waitlist and check to see if there's a reservation waiting. That includes 3rd party cancellations that we may not even be ware of.

Solution should a reservation get cancelled the system checks the waitlist and popups automatically in the event of a match.

2nd best solution make the waitlist feature a selectable feature of whether you want it or not.

Guests assume that if they are on the wait-list that it will be closely monitored - we just don't have the time for that.

  • Guest
  • Feb 26 2018
Reservations
How would you rate the importance of this idea? Critical to operating our Hotel
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