Ideas for RoomKeyPMS

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Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases.  This portal is monitored but it not to be utilized as a support ticket system.  We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email support@roomkeypms.com or visit http://roomkeypms.com/support/.

Suppress reservation and Guest notes from Reservation Report

It would be good to suppress notes on the Reservation Report. This report is similar to the confirmation but can be printed for in-house guests as well. Reservation or Guest notes should only be included on arrival or specific reports and nothing that could ever be given to the guest. With the reservation report being like a confirmation, it most likely would only be printed for a guest and not used internally so there is no need to have the notes on it.

  • Homeport Hotel
  • Apr 18 2018
  • Will not implement
Reservations
How would you rate the importance of this idea? This is a nice to have
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  • Admin
    Shane MacPhail commented
    May 08, 2020 18:25

    Good afternoon,

    Thank you for bringing forth your idea.

    The "Reservations" button allows you to view & print a Reservation Report for a specific reservation. This report is intended for Internal Use Only and should not be shared with guests as it will display Guest Notes at the bottom of the report. The format of this report cannot be customized.

    If you require additional assistance, please do not hesitate in contacting our RoomKeyPMS Technical Support Team at 1-800-234-5695 option 3 then 1 from 6:00 am to 5:00 pm PST, Monday to Friday .

    Thanks,

    RoomKeyPMS

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