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when sending invoice/guest folio and confirmations, guests received them as a jpeg file. requesting to have the ability to send them as PDF file directly on RK
How would you rate the importance of this idea? | Critical to operating our Hotel |
Having invoices as PDF's has been great. Please make sure that hotels know that if they start getting calls about their invoices, etc arriving in a different language that they tell people to update their (the person receiving the PDF) adobe acrobat reader.
Good afternoon,
Thank you for bringing forth your idea.
Invoice, Guest Folio and Confirmations are sent to the guest as PDF formats now. I do recommend to make sure that you are on the latest version of RoomKeyPMS.
If you require additional assistance, please do not hesitate in contacting our RoomKeyPMS Technical Support Team at 1-800-234-5695 option 3 then 1 from 6:00 am to 5:00 pm PST, Monday to Friday .
Thanks,
RoomKeyPMS