Ideas for RoomKeyPMS

The goal of this portal is to:

  1. Collect your suggestions and ideas on RoomKeyPMS features
  2. To better understand your priorities   
  3. Review your ideas when planning the RoomKeyPMS roadmap  
  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases.  This portal is monitored but it not to be utilized as a support ticket system.  We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email support@roomkeypms.com or visit http://roomkeypms.com/support/.

Limiting access to an existing reservation to one agent at a time.

Currently, RoomKey allows for more than one agent to be in any given existing reservation at a time which could create significant errors.  When this occurs, the last agent to save their change will override what is being done by the other agent who happened to save their change first.  Due to the system being cloud based two agents could be in the same reservation and not know it thus, creating a huge issue if both agents are updating/changing the reservation for different reasons.  A change is needed to limit access to an existing reservation to one agent at a time with a pop-up window to display what agent is currently in the reservation record, should a second agent try to open the reservation and prevent it from opening until the first agent saves their change(s).

  • Guest
  • Dec 17 2018
How would you rate the importance of this idea? Critical to operating my hotel
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