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An additional check box option for "Email Master Folio" next to the "Print Master Folio" option on the Guest Check-Out pop-up window. This feature would be beneficial to our team and our guests for several reasons.
Our team has been using the Match & Merge feature with much success; and we have noticed that with more complete and accurate guest information also comes an opportunity for a more personalized guest experience. We have many repeat guests that appreciate us having up to date information on file relating to their previous stays and their preferences. Many of our guests work with local companies that expense their stays; and a more consistent emailed folio option would be great for these guests. Many more of our guests simply prefer the Paperless option to avoid waste. Whatever our guest's reasoning is for preferring an emailed folio, this additional feature would work great in cooperation with up to date records from Match & Merge.
To close, being that guest notes & emails carry over stay to stay while using the Match & Merge feature; the addition of an option for "Email Guest Folio" would help our team provide a better service to our guests in a more efficient & effective manner.
How would you rate the importance of this idea? | Would help but is not 100% necessary |