The ability to allow the customer to add on items. But they need to be visual. Service does not allow the customer to look at what they are buying. And therefore the conversion rate is almost 0.
Booking Engine is not user friendly or visual in nature. It needs a revamp.
Other PMS have visual add on ability and easier to use booking engines. Customers if given the choice will always go wit the easiest website.
|How would you rate the importance of this idea?||Critical to operating my hotel|