Ideas for RoomKeyPMS

The goal of this portal is to:

  1. Collect your suggestions and ideas on RoomKeyPMS features
  2. To better understand your priorities   
  3. Review your ideas when planning the RoomKeyPMS roadmap  
  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases.  This portal is monitored but it not to be utilized as a support ticket system.  We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email or visit

Do Not Disclose Rate Indicator

When there is an OTA-PP reservation or reservation with a rate that should not be disclosed to guest-- for there to be a blinking red indicator as we have had before to remind guest services agent

  • Guest
  • Aug 1 2019
  • Already exists
How would you rate the importance of this idea? Would help but is not 100% necessary
  • Attach files
  • Admin
    Product Team commented
    5 May, 2020 06:20pm

    Good morning,

    Thank you for bringing forth your idea.

    As the “Hide Rate” feature is available on RoomKeyPMS, this feature is currently located within the "Client Type" and the “Rate Wizard” module where you can set the "Hide Rate" function for a specific client type or rate plan.

    I have provided you with the RoomKeyPMS Hide Rate on a Client Type Support Document (See Below)

    I have also provided you with the RoomKeyPMS Hide Rate Feature on a rate plan (See Below)

    If you require additional assistance, please do not hesitate in contacting our RoomKeyPMS Technical Support Team at 1-800-234-5695 option 3 then 1 from 6:00 am to 5:00 pm PST, Monday to Friday.