Ideas for RoomKeyPMS

The goal of this portal is to:

  1. Collect your suggestions and ideas on RoomKeyPMS features
  2. To better understand your priorities   
  3. Review your ideas when planning the RoomKeyPMS roadmap  
  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases.  This portal is monitored but it not to be utilized as a support ticket system.  We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email support@roomkeypms.com or visit http://roomkeypms.com/support/.

Ability to change/move folio number after a guest C/O date has passed

Individuals with a group were checked out to the master account. Upon receipt of the invoice, the group contact informed me she wanted the individuals to pay. We had cards on file and were able to do this. We end up with  folio "1" that shows the initial room charges, transfer of charges, correction of transfer of charges and the credit card payment and am now stuck with a sloppy receipt to send to the guests. I should be able to move the original transfer (which you cannot) and correction (which you can do but is pointless without moving the original) to folio "9".  I am not wanting to change any of the original posted amounts, so I do not understand why it would matter what folio # it is under. I am now stuck with unprofessional receipts and looking forward to all the recipients calling me questioning their bills.

  • Mike Wilson
  • Feb 11 2020
City Ledger / Direct Billing
How would you rate the importance of this idea? Critical to operating our Hotel
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