Ideas for RoomKeyPMS

The goal of this portal is to:

  1. Collect your suggestions and ideas on RoomKeyPMS features
  2. To better understand your priorities   
  3. Review your ideas when planning the RoomKeyPMS roadmap  
  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases.  This portal is monitored but it not to be utilized as a support ticket system.  We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email or visit

Same day reservations cut off time.

Due to the current Covid issues we are severly short staffed at our front desk and are having to reduce our office hours for the next few days. (we don't have a 24 hour desk, just 9 am to 9 pm) It would be nice to be able to adjust the cut off times for same day reservations rather than having to go into the maintenance module and block each room individually.

  • Guest
  • Jun 3 2020
How would you rate the importance of this idea? Would help but is not 100% necessary
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  • Admin
    Product Team commented
    9 Jun 08:12pm

    Greeting Anne,

    You are correct we are unable to adjust the cutoff time for same day reservations. The best work around at this time would be to have the Front desk close out the rates. This would make the rate plan unbookable, so you will not get any new reservations.

    Anne I've included a document on how to close our rate plans in Roomkey. if you have any questions in regards to this please contact us at 1-800-234-5695 or email us at

    Thank you