Ideas for RoomKeyPMS

The goal of this portal is to:

  1. Collect your suggestions and ideas on RoomKeyPMS features
  2. To better understand your priorities   
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Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases.  This portal is monitored but it not to be utilized as a support ticket system.  We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email support@roomkeypms.com or visit http://roomkeypms.com/support/.

Same day reservations cut off time.

Due to the current Covid issues we are severly short staffed at our front desk and are having to reduce our office hours for the next few days. (we don't have a 24 hour desk, just 9 am to 9 pm) It would be nice to be able to adjust the cut off times for same day reservations rather than having to go into the maintenance module and block each room individually.

  • Guest
  • Jun 3 2020
How would you rate the importance of this idea? Would help but is not 100% necessary
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  • Admin
    Product Team commented
    9 Jun 08:12pm

    Greeting Anne,

    You are correct we are unable to adjust the cutoff time for same day reservations. The best work around at this time would be to have the Front desk close out the rates. This would make the rate plan unbookable, so you will not get any new reservations. http://support.roomkeypms.com/m/48070/l/396267-how-to-close-a-rate

    Anne I've included a document on how to close our rate plans in Roomkey. if you have any questions in regards to this please contact us at 1-800-234-5695 or email us at support@roomkeypms.com

    Thank you
    RoomkeyPMS