Ideas for RoomKeyPMS

The goal of this portal is to:

  1. Collect your suggestions and ideas on RoomKeyPMS features
  2. To better understand your priorities   
  3. Review your ideas when planning the RoomKeyPMS roadmap  
  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases.  This portal is monitored but it not to be utilized as a support ticket system.  We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email or visit

Ability to set refresh times of interface to online booking agents

We would love to see the ability to specify what time frame we would like our inventory to be pushed to our online booking engine (in our case travelclick) . We are currently faced with overbooking issues and we believe that a portion of this is due to last rooms being booked in RoomKey while guests are also shopping online. If we had the ability to set our transmit time to say 1 or 2 minutes this would alleviate a large amount of our problems as we would be close to real time updates. I have been able to do this with numerous PMS systems in the past and it has been a life saver as our region is not built for overbookings because all hotels are typically all sold out and we are a drive region that our average guest is 2 plus hours drive to us and it is hard to turn them away once they have traveled all that distance.

  • Guest
  • Aug 27 2020
How would you rate the importance of this idea? Critical to operating my hotel
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