Ideas for RoomKeyPMS

The goal of this portal is to:

  1. Collect your suggestions and ideas on RoomKeyPMS features
  2. To better understand your priorities   
  3. Review your ideas when planning the RoomKeyPMS roadmap  
  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases.  This portal is monitored but it not to be utilized as a support ticket system.  We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email support@roomkeypms.com or visit http://roomkeypms.com/support/.

Adding a DAY USE feature for reservations after midnight

Having a "Day Use" function for after midnight walk-ins would be extremely helpful, useful and practical for the hotel property. Hotel front desk agent (or night audit) would be able to designate a "0" day stay and the check out date would be for the SAME DAY as check in. For example, check in date of 12/30/20 and check out date of 12/30/20. This benefits not only front desk but also housekeeping so they know that room xxx is checking out today. Currently, Roomkey is set up where for a after midnight check in on 12/30/20, the check out date is 12/31/20. This creates confusion oftentimes and is easy to overlook. The night auditor would have to manually mark the housekeeping sheet for a same day checkout. If he/she forgets it, it is overlooked and the room does not get cleaned that day.

Note: Other PMS systems such as Opera PMS offer a Day Use function with a '0' day stay for situations such as a after midnight walk-in.

  • Guest
  • Jan 1 2021
How would you rate the importance of this idea? Critical to operating my hotel
  • Attach files
  • Amy Ortiz commented
    15 Jan 09:48am

    I agree!! Having a day use option would allow for less confusion for FD and HSKP when you have a guest that needs a room without an overnight option, such as an 8 hour office use. I have used Opera PMS and that 0 day stay was a benefit. I am finding there is a lot of follow up without it and sometimes it gets lost in the passing down. Great idea!