Ideas for RoomKeyPMS

The goal of this portal is to:

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  2. To better understand your priorities   
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Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases.  This portal is monitored but it not to be utilized as a support ticket system.  We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email support@roomkeypms.com or visit http://roomkeypms.com/support/.

When adding card information in "Extra Cards" under "Guest Info", instead of Manually entering it, is there a way to swipe the card?

It would be useful to help cut down the check in time.  The customer and GSA would benefit from it to help with the efficiency of the check in. Instead of manually typing it in you would swipe it,  just like you can for adding the main credit card in "Guest Info"

  • Mary Phommarath
  • Dec 7 2015
  • Shipped
Operational Interfaces
How would you rate the importance of this idea? Critical to operating our Hotel
  • Jan 7, 2016

    Admin response

    Thank you for your suggestion!  

    We do a release every 56 days and based on the needs of all our customers this feature idea will go into our product planning process.

    Shane

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  • Admin
    Shane MacPhail commented
    November 18, 2016 17:35

    Hello All, 

    We have just released a new build that has a lot of enhancements to swiping credit cards allowing you to swipe in places where you used to have to manually type it in. Version 8.23.0.3 is now available at support.roomkeypms.com.

    Working with an integrated payment provider typically leads to much faster payment processing and when paired with an EMV terminal from one of our supported partners, you get added security, less liability, and generally lower rates than with manually entered transactions. Unfortunately, there is always a fee charged by the payment providers for credit processing so although there may be some setup and hardware fees, most businesses find an overall reduction in payment processing costs relatively quickly. This can add up to substantial savings.

    We can also recommend some lower cost hardware that will give you the benefits of swiping credit cards but with out the EMV aspects that can reduce initial costs and still lead to speed and cost savings.  

    Feel free to reach out to our support team for more information :)

    RoomKeyPMS

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  • David Levett commented
    October 10, 2016 20:15

    You can have a swipe option but you have to purchase extra hardware/software, pay a set up fee and pay a percentage of every transaction :-(

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  • Will Mc commented
    July 07, 2016 07:09

    Any status on this?  Would really be great to have!!!

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  • Guest commented
    December 09, 2015 21:08

    It is not safe to key enter credit cards.  Swiping should be implemented to adhere to PCI compliance.

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  • +1

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