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It is helpful for guests to see the last 4 digits of their credit card on their folio.
How would you rate the importance of this idea? | This is a nice to have |
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We do a release every 56 days and based on the needs of all our customers this feature idea will go into our product planning process.
Shane
Agree since guest often times pay room and incidentals with different cards or they split the charges among them.
The presence of the Last 4 in the upper right of the folio only adds to the confusion and should be removed. If the main card on the res is a Visa ending 1234, but the charges go to a Visa ending 9876, the guest's impression is that we "charged the wrong card" because the folio still shows the card ending 1234.
If it's the same as the card used during the reservation, the number shows on the upper right-side of the folio (at least at our property). But, yes, I agree it needs to show on the folio line item.