Ideas for RoomKeyPMS

The goal of this portal is to:

  1. Collect your suggestions and ideas on RoomKeyPMS features
  2. To better understand your priorities   
  3. Review your ideas when planning the RoomKeyPMS roadmap  
  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases.  This portal is monitored but it not to be utilized as a support ticket system.  We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email support@roomkeypms.com or visit http://roomkeypms.com/support/.

Allow reservations for 0 nights- no-shows that arrive after audit - allow to reinstate

You should have an option for 0 nights reservations. Our no-shows often show up after audit- the process to check them in is a pain. You have to overbook the hotel as you don't allow for 0 nights reservation. Plus it changes the rate and you cannot reinstate the reservation- why? I understand you operate in a way where you want to charge arrivals 48 hrs before, but we don't and it makes it harder. Give us options please!

  • Guest
  • Jul 12 2022
Check-In
How would you rate the importance of this idea? Critical to operating my hotel
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