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instead of clicking 'ok' when reservation is made and then clicking confirmation close the print screen and then reenter email address to email confirmation there should be a third button. when making a booking you can either click 'OK' or 'cancel'. A third button 'OK and email confirmation' would make life so much easier. the guest will have a confirmation along with all policies instantly.
| How would you rate the importance of this idea? | Critical to operating our Hotel |
This is a wonderful idea! Especially when things get busy and you have to pick up another call right away or a guest comes to the desk causing one to forget to send the confirmation after making the reservation. It would save guest call backs too, calling to say they didn't get the confirmation.