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When creating a new future reservation with a guest over the phone and taking their credit card deposit the Use Terminal box is auto checked. It would be much more convenient if that box was not auto checked. Yes, we can uncheck it but if we have go elsewhere within the reservation, do any kind of editing or adding notes it then checks that box again and won't let you uncheck it. So then we have to uncheck the deposit box, OK the reservation, then do the Post Payment button at the top. So many more steps that we shouldn't have to do.
How would you rate the importance of this idea? | Would help but is not 100% necessary |
Greeting Anne,
Yes you should be able to uncheck the use terminal box. When adding in additional guest information such as guest notes you should not have to uncheck the use terminal box again.
One of our team member reach out to you and work with you on this issue.
Thank you
RoomkeyPMS