Ideas for RoomKeyPMS

The goal of this portal is to:

  1. Collect your suggestions and ideas on RoomKeyPMS features
  2. To better understand your priorities   
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Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases.  This portal is monitored but it not to be utilized as a support ticket system.  We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email support@roomkeypms.com or visit http://roomkeypms.com/support/.

Add the ability to set a staggered Cancellation Policy

For example: bookings cancelled within 48 hours of guest arrival have a 100% cancellation fee, bookings cancelled within 49-168 hours of guest arrival have a 25% cancellation fee, and bookings cancelled 169 hours or more before guest arrival are fee-exempt.

When using the Policy module, it would be helpful to be able to set a hourly-range instead of just one "Number of hours before arrival" field. Currently, to accommodate the example above, the system is setup to charge a 100% cancellation fee for bookings cancelled within 168 hours of guest arrival and then the FD Agent has to manually calculate 25% of the charge if the booking is cancelled 49-168 hours before arrival.

  • Tasha LeClair
  • Jul 22 2020
Reservations
How would you rate the importance of this idea? Would help but is not 100% necessary
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