Ideas for RoomKeyPMS

The goal of this portal is to:

  1. Collect your suggestions and ideas on RoomKeyPMS features
  2. To better understand your priorities   
  3. Review your ideas when planning the RoomKeyPMS roadmap  
  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases.  This portal is monitored but it not to be utilized as a support ticket system.  We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email or visit

Add the ability to set a staggered Cancellation Policy

For example: bookings cancelled within 48 hours of guest arrival have a 100% cancellation fee, bookings cancelled within 49-168 hours of guest arrival have a 25% cancellation fee, and bookings cancelled 169 hours or more before guest arrival are fee-exempt.

When using the Policy module, it would be helpful to be able to set a hourly-range instead of just one "Number of hours before arrival" field. Currently, to accommodate the example above, the system is setup to charge a 100% cancellation fee for bookings cancelled within 168 hours of guest arrival and then the FD Agent has to manually calculate 25% of the charge if the booking is cancelled 49-168 hours before arrival.

  • Guest
  • Jul 22 2020
How would you rate the importance of this idea? Would help but is not 100% necessary
  • Attach files