Ideas for RoomKeyPMS

The goal of this portal is to:

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  2. To better understand your priorities   
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Auto email to the guest when the room is assigned (and clean).

Once the front desk agent assigns the room have an email automatically go to the guest alerting them. This ensures there is less confusion between the pre-arrival check-in step and the actual availability of the clean room.

  • Tim Major
  • Sep 10 2020
Mobile Check - In / Check - Out
How would you rate the importance of this idea? Would help but is not 100% necessary
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  • David Levett commented
    November 10, 2020 19:42

    I have to say i don't agree with this idea. During our peak times we room assign all arrivals to make it quicker at check in, we are always changing the room assignments for many reasons. Especially as a guest arrives to check in and his room is not ready, we switch it with a room that is ready but hasn't arrived yet. This would mean a guest getting an email that his room has been assigned and is clean but when they come to check in possibly being told it is not ready.

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